Guide - GM (21098974)

Processing Times

• In-stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most orders are shipped complete within 2-3 business days. A few parts ordered from the manufacturer may take up to 5-6 business days to arrive and will be shipped to you immediately upon arrival.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to find one for you as quickly as possible.

Transit Times

• Depending upon location, ground shipments usually take 2-7 business days.
• Your order may be shipped Overnight for an additional cost.
• We cannot guarantee transit times for ground and oversize orders.

Shipping Costs

• Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. The exact shipping charge will be displayed before you complete your purchase.
• Oversized shipments incur an additional charge; you will be contacted prior to shipping for approval before this charge is applied.
• Shipping carrier substitutions may be made at our discretion in an effort to reduce shipping cost to the customer.

Shipping Restrictions

• We do not ship internationally.
• We do not ship C.O.D. orders.

Returns

• Contact us to arrange for any returns.
• A copy of the invoice will need to be included with the return.
• There is a 15% restocking fee charged against all returned parts.
• Parts must be resaleable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used, or do not meet the above criteria.
• Return requests must be made within 30 days of receipt.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer, a return fee of 15% may apply.